Refund policy

Returns & Refunds

We’re all about good vibes and luxe treats—but just so we’re on the same page:

✨ All sales are final.

Due to the nature of our curated gift boxes and self-care items, we don’t offer returns or refunds for change of mind. We know you’ll love what you picked—but once it leaves our hands, it’s officially yours.

🚨 Something not quite right?

If your order arrives damaged, please contact us within 3 days of delivery with:

A clear photo of the damage

Your order number

A short description of the issue

We’ll review and, if approved, arrange a replacement or refund—because no one deserves a broken pamper party.

Thanks for understanding and shopping with Luxe & Co. Box —where everything’s wrapped in a little magic and a whole lot of love.